Knowledgebase: Virtuozzo
Container becomes unavailable through RDP after installation of vWorkspace 7.1
Posted by Patrick Tomlin on 03 November 2010 10:44 AM

Container becomes unavailable through RDP after installation of vWorkspace 7.1

Article ID: 8696 
Last Review: Jul, 16 2010

Views: 1220 APPLIES TO:
  • Virtuozzo Containers for Windows 4.6
  • Parallels Virtual Desktop Infrastructure
  • Virtuozzo Containers for Windows 4.0
  • Virtuozzo Containers for Windows 4.5

Symptoms

Container becomes unavailable through RDP after the following steps:

- vWorkspace 7.1 is installed inside the container;
- The container is restarted.

Cause

Quest Remote Desktop Protocol Gateway service locks RDP connections to the container.

Resolution

It is recommended to disable Quest Remote Desktop Protocol Gateway service inside Connection Broker (vWorkspace) container. Run the following commands on hardware node to stop the service inside the container and disable it:
vzctl exec CT_ID sc config pntspsvc start= disabled
vzctl exec CT_ID sc stop pntspsvc

where CT_ID is a container ID of Connection Broker container.
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