With over 20 years experience in the Internet hosting market, FidoNet is ideally suited to helping you and your business prosper. Here’s what a few of our customers had to say about us.
Faultless service as always.
As a freelance web developer I need reliable and affordable hosting for my clients projects. Fido provide the perfect solution with their versatile VPS offerings, allowing me total control and scalabity. However, the biggest reason I have been proudly recommending Fido to my clients since 2006 is their expert, prompt and no nonsense technical support, something that you would be hard pushed to find in another provider at these prices.
Satisfaction – Excellent, Politeness of Staff – Excellent, Speed of resolution- Excellent, Clarity of resolution- Excellent.
We moved our biggest customer to Fido over a year ago, since then the site has had a 100% uptime record – no outages, no reboots and as a result a very happy customer..
So easy to use and it works with my phone and Outlook. Thank you Fido!
Firebuy Ltd is the Non-Departmental Government Body (NDPB), responsible for specialist procurement within the Fire and Rescue Service. Firebuy Limited’s initial needs were the provision of a robust and reliable platform which would allow Senior Managers to operate the business whilst out in the field and globally, and also allowing them to remain an integral part of the office even when several hundred miles away from it. FidoNet beat stiff competition from a number of considerably larger competitors to win this prestigious contract; based upon the technical merits of the solutions and not principally on the price. In close consultation, FidoNet identified the needs for a unified messaging service and distributed working environments, and were successful in winning the contract to supply services to the National Procurement Division (FireBuy). Firebuy Limited has purchased the following services from FidoNet since 2005: 1. the provision of server management, 2. the provision of an IT infrastructure to support remote working facilities, and 3. the provision of mobile / data access solutions. To date FidoNet has responded to all of our customer requirements in a flexible and helpful manner. Since the engagement by Firebuy Limited, FidoNet has developed an integrated electronic communication system and has provided Firebuy Limited with a service that has been maintained 24 hrs a day, 7 days a week to ensure continuous operability of the system.
Many thanks for your company’s level of service last night – The Electoral Commission was receiving faxes via email for our elections result project all through the night, and your services worked without interuption or problem. Your services (and of course, our internally developed systems) allowed our web site to beat even commercial broadcasting company web sites for the speed of display of Election Results.
We use Fido for bandwidth and colocation and cannot fault them in the slightest. We’ve never had any outages and both planned maintenance and support requests are efficiently communicated and actioned by their highly trained team of engineers.
I have been hosting my mission critical web sites on a dedicated server with Fido.Net for many years now, and clients’ sites for several years before that, and I have been continuously impressed by the hardware’s performance and the team’s knowledge and approachability. My website streams and serves crisp HD video to thousands of users. It does this from a server setup purpose-configured by Fido.Net themselves with no extra intervention on my part. Software upgrades happen transparently in the background, and I’m safe in the knowledge that everything is constantly monitored. For high performance hosting in the UK I would look no further than Fido.Net.
Forbidden Planet International (FPI) is a world leader in the sale & distribution to individual collectors, of Movie and TV related, Science Fiction & Pop culture merchandise, collectibles, and books. FPI run several web sites, the premier one of which is http://www.forbiddenplanet.co.uk Our sites were hosted in the USA. On review we found that housekeeping regimes had not ben performed, redundant files littered the server and security holes existed. We decided to transfer all ten sites, allied mail servers, and all data to the UK. After an extensive search, and interrogating several candidates we chose Fido.Net as the host. The entire transfer was carefully planned, a full copy of everything was implanted on Fido servers and checked for compatibility. Some of the programmes had to be upgraded and re-integrated. When it came time to complete the actual transfer and upgrade, Fido were superb. I’d like to single out Jon Morby and Cliff Stanford especially. Most of the problems encountered were due to very poor housekeeping. Those two were always on call. They worked with us over a weekend and through the early hours of several days to solve the inherent problems we both found. Finally ensuring a full and complete working install. This experience prompted me to request that Fido.Net personnel review our sites with a brief to improve the Customer experience and streamline the operations. Again they have come through. Their initial recommendations have been implemented. Other long term goals are now in planning and test mode on a development copy of the site. All in all, for dedication, perseverance, knowledge and application, I would unhesitatingly recommend Fido.Net
Forbidden Planet International